Your data

Delete your Stickbash account

Stickbash is published by Howincloud (Howin Cloud Solutions Private Limited). You can delete your Stickbash account and its data at any time, with or without the game.

In the game (instant)

Open Settings > DELETE MY ACCOUNT and hold to delete. Your backup and your account are removed at once, and the game starts fresh on that phone.

Without the game

Use the form on this page, or email support@stickbash.com with your PLAYER CODE (in the game: Settings > ACCOUNT) and the subject "Delete my Stickbash account". No PLAYER CODE? Tell us the phone and roughly when you last played, and we'll find it with you.

Your PLAYER CODE is shown only to you, in your own game. We check it against your account (and may ask which phone you play on and roughly when you last played) before we delete anything, then confirm by email and finish the deletion within 30 days.

What is deleted

• your player record (our player id and your account);
• your cloud saves, including any copy kept when two phones disagreed;
• the coin diary (the coins and gems you earned and spent);
• the hash of your recovery key;
• your Google Play Games or Game Center link;
• your Firebase user;
• the telemetry tied to your player id (otherwise kept for 12 months).

What is kept

• Purchase records, anonymised, for up to 8 years, as tax and fraud rules require.
• Crash reports, which are not linked to you, for 90 days.
• Usage stats, which are not linked to you, for 2 months.

Our nightly backups are kept on our server only (Microsoft Azure, India), the newest 14, so a deleted account is gone from them too within 14 days.

Questions: support@stickbash.com. Full privacy policy: stickbash.com/privacy